What kinds of information could be collected?
Information you actively submit during your interaction may be gathered. A small amount of technical data will also be recorded automatically when you access the service. We will not gather sensitive content without your clear consent.
For what purposes will your information be used?
Collected content is mainly used to recognise your needs, deliver matching support, and keep the service running normally. We may also use it to send notifications closely connected with your ongoing requests, and will avoid irrelevant communications as much as possible.
Will your information be sent to outside parties?
Transfer to external recipients will not happen without valid reasons. When external cooperation is required to complete your request, we will take steps to verify that the receiving side maintains adequate protection standards for the involved information.
What actions can you take regarding your data?
You are entitled to make enquiries about the information linked to you. Requests for modification or removal can be raised, and our team will handle them to the best of our ability. Restrictions on certain service features may occur if essential data is withdrawn.
How do we secure stored information?
Multiple protective measures are deployed to defend stored data against improper access. No method of transmission or electronic storage can be guaranteed to be entirely risk-free, but we continuously seek to lift the security level of existing systems.